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Cookies & Tracking Information

Effective from: 07 September 2025

This page outlines how TRADEL handles cookies, tracking technologies and local storage across the website and the mobile app. We use technical tools to ensure secure operation, maintain user sessions and improve performance and usability. Specific technology providers are listed per platform section and can be expanded without changing the base wording of this policy.

General Principles

We process cookie- and storage-based data to provide essential functions such as authentication, language preferences and performance optimisation. Where analytics or tracking tools are used, they are listed in dedicated provider sections below.

  • Essential storage: required for login, security, and platform functionality.
  • Preferences: language and interface choices to enhance usability.
  • Analytics / performance: optional and based on consent where required.

Website – Cookies & Browser Tracking

The website may store cookies or similar identifiers to maintain session states, remember preferences and provide a smooth browsing experience. Optional tracking or analytics cookies require consent where applicable.

Base functionality stored in browser

  • Session cookies: login & CSRF protection.
  • Preference cookies: language and UI settings.
  • Optional analytics cookies: performance metrics (only when enabled).

Current Providers:

  • Google Analytics (GA4): aggregated usage analytics with IP anonymisation enabled.

You may withdraw web consent at any time by clearing cookies or adjusting cookie controls when present.

Mobile App – Local Storage & SDK Tracking

The TRADEL app uses local device storage for core functions such as authentication and caching. In addition, analytics are processed via Firebase SDK to understand feature usage and improve the in-app experience. New providers can be added below without text changes.

Local app storage

  • Session tokens: secure authentication.
  • Local cache: listings, chats and UI for faster access.
  • Preference storage: language and interface settings.

Current App Tracking Providers

  • Firebase Analytics: in-app behaviour tracking, navigation, device/OS data, engagement metrics.
    Data is synced using anonymised identifiers.

Analytics do not track advertising identifiers and do not generate marketing profiles. Storage can be cleared manually or controlled through in-app privacy settings.

Managing Cookies & Storage

You may delete or manage stored data anytime. Removing essential items may affect login functionality.

  • Web: clear cookies via browser settings.
  • App: clear cache/storage or reinstall for full reset.

Thank you for using TRADEL responsibly.